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Fabricant Producator - Customer services centre

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CHIRON WERKE GMBH & CO. KG

Germania

The CHIRON Group, based in Tuttlingen, is a specialist for CNC-controlled, vertical milling and turning machining centres. With its production and development sites, business and service establishments and commercial agencies the group is present all over the world. With almost 2000 employees, the organisation achieves a turnover of circa 460 million Euros. Around two thirds of the machines and solutions sold are exported. Essential customer industries include the automotive industry, mechanical engineering, medical and precision technology as well as aerospace and space flight. The CHIRON Group consists of three machine tool brands; CHIRON, STAMA, SCHERER as well as CMS for retrofitting. CHIRON represents dynamics and precision, STAMA's focus is on robust milling machines and heavy machining while SCHERER makes multi-functional vertical pick-up turning machining centres.

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AUGUST MÖSSNER GMBH + CO KG

Germania

We solve our customers' sawing, cutting and testing problems using automated specialised machinery. The integration of band saws and robots takes centre stage in our work. In addition to our products, we also offer an extensive range of services relating to development, commissioning, operational support and assessments. We systematically implement the wishes and requirements of our customers in machinery and installations with unbeatable efficiency. Our areas of business are casting technology, machining aluminium, machining abrasive materials and, our specialist field, dismantling nuclear facilities. In addition, we are always ready and in a position to break new ground for our customers and make new projects a reality. Thanks to our impressive technical skills in manufacturing bespoke products and solutions, we are a flexible, fast and down-to-earth service provider.

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IBAG DEUTSCHLAND GMBH

Germania

The IBAG Group is one of the leading manufacturers of high-frequency engine spindles for use on machine tools, lathes and grinding machines. In addition to the sale and servicing of IBAG products and services, IBAG Germany specialises in the correct use of HSC technology. In our technology and demonstration centre at the Lindlar (DE) site, customer requirements can be implemented, analysed and optimised at full scale. Your employees will be trained in the use of HSC technology. At its Lindlar site, IBAG Germany produces the majority of the high-precision parts used in IBAG spindles. This guarantees constant quality from the purchase of materials to the final acceptance. Our in-house part production means that we can meet our customers needs and delivery wishes more quickly and efficiently.

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TRAPO GMBH

Germania

TRAPO GmbH, based in Gescher-Hochmoor in Westphalia, is a partner for industrial automation. Its core areas of expertise include global design and engineering, production and commissioning, and after-sales services for machines and systems in production and intralogistics. TRAPO solutions are used across different industries for picking, packing (de)palletising, packaging, warehousing and in sorting and distribution technology. The goal: Satisfying the globally increasing demand for the automation of all production processes. The claim: Offering solutions to the automation of various production processes before the demand emerges. Customers all over the world benefit from the experience and expertise of more than 60 years. With state-of-the-art technology, TRAPO GmbH is thus setting new standards globally for smooth transitions in production and intralogistics. Research and development are always of central importance in the in-house technical centre. TRAPO GmbH develops optimal solutions together with its customers, and puts all functions to the test under real-world conditions in the TRAPO technical centre.

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GEBR. JEHMLICH GMBH

Germania

JEHMLICH is the grinding technology specialist in customised solutions for the chemical, pharmaceutical, food, plastics and processing economies. We use our engineering expertise to develop and create cGMP-compliant industrial grinding plants, special grinding mills, pre-crushing plants and crushing machinery in our state-of-the-art production facilities, as well as compact- to industrial-scale homogenisation and separation technology. We have been implementing challenging projects for our customers worldwide for almost 100 years. Our services include: Process engineering analysis and consultation, extensive trial options in the technical centre, system solutions design, project scheduling and construction, manufacture, installation, commissioning and training, global service, maintenance and spare parts. We implement: GMP- and industrial-scale grinders, turnkey crushing plants, individual machines as components,

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E.S. ELECTRONIC SERVICE GMBH

Germania

E.S. Electronic Service GmbH produces and sells customer-facing solutions around the world. We concentrate our resources on electronic components, materials designed for EMC shielding and thermal conduction, and interference filters and absorbers. Tailor-made products to individual specifications for customer-specific applications, produced using state-of-the-art technology, are at the centre of what we do. In order to meet the requirements of our clients for high-quality products, we are constantly breaking new ground and incorporate the latest findings and newest techniques into our production processes. Twenty-five years of experience in these areas, qualified consultants and practical customer support, professional and well-known partners and our focus on innovation and progress are the building blocks of our success. We are certified and meet the quality standards specified in DIN EN ISO 9001: 2008 and DIN EN ISO 14001: 2

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SAMAG MACHINE TOOLS GMBH

Germania

MADE IN GERMANY – Maximum quality, tradition and over 150 years' experience! Our company began producing the first drilling machines here at the end of the 19th century. Since then, SAMAG engineers have constantly contributed to improving the quality and efficiency of production processes through pioneering developments and outstanding technological performances. Today, with a team of about 120 employees at our Saalfeld site, we are a successful player in the machine manufacturing business. Our machines and equipment are used around the world in numerous sectors including the automobile industry, tool and mould making and the mechanical engineering sector. SAMAG is synonymous with: Highly-productive CNC machining centres, automation, stable deep drilling technology setting the highest standards as well as special machines for specific and, most importantly, more efficient production lines. Today we are one of the leading manufacturers of: •multi-spindle horizontal machining centres •deep drilling milling centres •deep drilling machines •travelling column machining centres •special machines/customer-specific machine solutions. Our product portfolio also includes so-called retrofit machines. We give old SAMAG tooling machines a new lease of life, returning them to an outstanding and fully-functional condition. This is not only a highly sustainable approach but also saves money for our customers. WE WRITE SERVICE WITH A CAPITAL S. – Our customer care doesn't end once we've delivered the machine!

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SINA SERRATURE SRL

Italia

SINA SERRATURE S.R.L., founded in 1973, manufactures 72 mm centre safety locks with CE mark in accordance with EN 12209 standards, anti-panic/emergency locks, 72 mm centre safety locks with all components in stainless steel. 70 - 72 - 90 mm centre patent locks, 70 - 85 - 90 mm centre cylinder locks, cylinder for locks. The company's production is aimed at both the Italian and international markets, and easily adapts to the needs of the market it operates in. Constant technological evolution allows it to closely follow the requirements of all customers, with whom it has established solid relationships of mutual trust. ISO 9001: 2015 certified company. SINA SERRATURE aims to provide strongly customer-focused services, improving processes by investing in development: more in particular, the company wants to implement policies allowing for the continuous monitoring of customer complaints, with a view to increase customer satisfaction.

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SCHNELL SPA

Italia

1962 – 2021. Years of challenges and goals. After almost 60 from being founded, Schnell has become a world leading company in the area of machines for: concrete reinforcement processing, electrowelded wire mesh production and production process management software. Founded in 1962, the company boasts a complete range of configurable machines, covered by more than 150 patents, produced in 40, 000 m² of production space in 4 factories all over the world, and more than 350 employees. Schnell heads up a major multinational industrial group. It operates in over 150 countries worldwide thanks to its 11 branches, more than 50 agents and dealers and a widespread after-sales service centre network. “Schnell Kundendienst” was set up in 2017 for the German market clients and is the latest after-sales technical assistance and spare parts centre, that operates both through a call centre and at the customers’ location.

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U.I. LAPP GMBH

Germania

LAPP connects LAPP stands for quality, customer service and a deep understanding of the industries and applications in which our products are used. We are the world market leader, supplying everything from cable, connectors and accessories to fully integrated connection solutions. LAPP products are used in production machinery, industrial robots, public transport, food processing, alternative energy, charging systems for electric vehicles, oil drilling platforms and much more. With a global workforce of 4, 575 people, we generated 1, 128 million euros of turnover in the past year. Our customers appreciate our expertise and service. The 40, 000 products in our catalogue reflect our manufacturing prowess. We always want to offer the best solution. If the customer cannot find what they are looking for in our catalogue, our experts are on hand to develop a solution together. We have development centres, production facilities and warehouses all over the globe. With 43 sales companies and around 100 sales partners, our customers always have someone to talk to. In 1957, Oskar Lapp created the ÖLFLEX® control cable, the first protected trademark in the industry. More quickly followed. Throughout its history, the business has always been in family ownership. In Matthias Lapp, the third generation of the family has now begun to assume responsibility for the Company.

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Fabricant Producator - Customer services centre

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